Worldwide Delivery

Shipping & Delivery

MetaMetals ships from Austria to customers worldwide, fully insured. Select your destination below for country-specific customs and import information.

Last updated: August 16th, 2026

MetaMetals ships from Austria to customers worldwide via our logistics partners GoRocket, FedEx, and DHL. All shipments are fully insured and tracked from our vault to your door. Select your destination below for country-specific customs and import information.

Shipping service providers

MetaMetals ships exclusively through trusted logistics specialists. For insured precious metal transport, we partner with GoRocket. For international courier delivery, we primarily use FedEx, with DHL used for select routes. The carrier for your order is determined at dispatch based on destination and availability.

GoRocket — Insured precious metal logistics

GoRocket specializes in the secure transport of high-value goods including precious metals, jewelry, and luxury watches. They provide full insurance coverage for the complete declared value of your order and handle all aspects of secure packaging, collection, and delivery.

FedEx

Used for: International courier delivery

Coverage: Via GoRocket insurance

DHL

Used for: International courier delivery

Coverage: Via GoRocket insurance

FedEx and DHL normally send delivery updates directly, and we send you the tracking link as well. During a customs process the carriers may also contact you about fees — this is normal. Still, please stay aware of safety and always check the origin of any message you receive. If you have any doubts, contact us before responding or paying.


Insurance

All MetaMetals shipments are fully insured for the complete declared value of your order through our logistics partner GoRocket. Insurance coverage applies from the moment your order leaves our premises until it is delivered to your door.

If a parcel doesn’t arrive: Contact MetaMetals immediately. We will guide you or support, please visit our contact page.

Secure vault storage of precious metal bars

Every shipment is fully insured from our vault to your door. Tracking is provided for every order so you can follow your precious metal delivery in real time.


Order & Delivery

Signature required. For insurance reasons, all our packages require a signature upon receipt. FedEx and DHL will ask for it at the door, so please make sure someone is available to receive the parcel.

Changing your delivery date or time. If you would like to adjust the delivery date or set a preferred delivery window, you can do so directly with the carrier through FedEx Delivery Manager or DHL On Demand Delivery, using the tracking number from your shipping confirmation.

Packaging. All precious metals are packaged with care to ensure safe delivery. Packaging varies by product type to provide optimal protection during transit. High value goods ship in our usual MetaMetals boxes, containing the separate goods.

  • Bars: Shipped in sealed plexiglass boxes or floating frames depending on weight and size
  • Crystals: Packaged in sealed floating frames boxes or gel packaging depending on size and shape
  • Jewelry: Securely packaged in the goldsmith’s custom packaging

All shipments use premium protective packaging to ensure safe delivery. For photos and detailed descriptions of packaging by product type, see our packaging methods page.

Minimum order value. There is no minimum order value at MetaMetals. Order precious metals of any value — from small collectible pieces to large investment bars. Every order receives the same high level of service and security.


Shipping times

We ship all orders from Austria (European Union). Typical delivery time from dispatch is 7-14 working days for goods that are in stock. A tracking number is sent by email after dispatch so you can follow your shipment in real time.

Important: Some precious metals are produced on demand exclusively for you after ordering. The production process can take several weeks. Please refer to the table below for product-specific lead times.

Delivery courier handing over a parcel
Austria 7–14 business days
EU Countries 7–14 business days
Outside EU 7–14 business days
Production Lead Times
Product Production Add lead time
Osmium crystals In stock 7–14 business days
Osmium bars In stock 7–14 business days
Iridium bars Made on demand +4–8 weeks
Rhodium bars Made on demand +4–8 weeks
Jewelry Partly in stock +varies

The lead times above are maximum estimates. Depending on the exact shipping days, we have had cases where packages arrived in the US within three days, and in-stock products normally ship faster than the stated 7–14 days. That said, we are a small team. For made-on-demand products you receive updates during manufacturing, so you get a more precise delivery date as production progresses.


Shipping costs

Shipping costs are calculated at checkout based on the selected carrier, weight, size, and destination. All costs are displayed transparently before you complete your purchase.

🚚 Provider
💰 Value
⚖️ Weight
📦 Size

Important: Customs fees, import duties, and carrier handling charges for non-EU destinations are separate and not included in the shipping cost. These are the responsibility of the buyer. See the customs section below for more information.

Pure shipping costs themselves are calculated automatically and displayed at checkout.


Shipping within the EU — no customs

Orders within the European Union are not subject to customs duties or import taxes. No action required from EU buyers beyond standard checkout.

The VAT rate of your delivery country is applied automatically at checkout, so the price you pay already includes the correct VAT for your country. Enjoy hassle-free delivery within the EU customs union with no additional fees at the border.


Customs & international shipping — what you need to know

When ordering precious metals from Austria to destinations outside the European Union, customs duties, import taxes, and carrier handling fees apply. These are not included in MetaMetals' shipping price and are the buyer's legal obligation. This section explains the general process, how FedEx and DHL each handle it, and what fees to expect.

We have a lot of experience shipping to countries outside the EU, with many happy customers and solid knowledge of the customs processes involved. For anyone who has not ordered from abroad before this can sound complicated, but since we prepare all the paperwork in advance, the process is uncomplicated for our customers.

DAP — Delivered at Place

MetaMetals ships on DAP (Delivered at Place) terms. We ship your order to your door, but all import duties, taxes, and customs handling fees at the destination are excluded from your order total and are the buyer's sole responsibility. Payment of these fees is a legal obligation in the destination country — failure to pay will result in the parcel being held or returned.

Duty rates vary by country

Customs duty depends on the destination country's import regulations for precious metals. Rates differ significantly: some countries charge a percentage of the goods value, many apply 0% for precious metals specifically, and some benefit from EU trade agreements that reduce or eliminate duties. Country-specific details are in the sections below.

Import sales tax

In addition to any duty, most countries charge import VAT or sales tax on incoming goods. This is separate from customs duty and is also the buyer's responsibility. The carrier will advance this payment and bill it to you directly.

How FedEx and DHL handle the customs process

MetaMetals ships primarily with FedEx. DHL is used for select routes. Both carriers act as your customs broker — they file the customs declaration, advance the import duty and VAT to the local authority on your behalf, and then bill you for those costs plus their handling fees. The process differs between the two.

FedEx Primary carrier
  1. 1

    Parcel arrives in destination country. FedEx files the customs declaration electronically with the local authority.

  2. 2

    FedEx advances duty and taxes to the customs authority on your behalf. Delivery typically continues without interruption.

  3. 3

    FedEx sends you an invoice by email for the duty, taxes, and their handling fees. Payment is due before or after delivery depending on the destination country.

  4. 4

    If additional documentation is required, FedEx or the customs authority contacts you directly. MetaMetals provides all necessary paperwork with every shipment.

DHL
  1. 1

    Parcel arrives in destination country. DHL files the customs declaration and advances the duty and VAT to the local customs authority.

  2. 2

    DHL contacts you — typically by email or SMS — with a payment request for duty, taxes, and their advancement fee before final delivery.

  3. 3

    Delivery is typically held until payment is confirmed. DHL provides an online payment portal (MyDHL+) for quick settlement.

  4. 4

    Once payment is cleared, delivery proceeds. If documentation is needed, DHL or customs contacts you directly.

For shipments to the United States with an order value above $2,500, US customs requires a formal entry. In that case the logistics company will contact you to request personal data needed for the declaration. Please provide it as quickly as possible — delays can lead to penalty and storage fees charged by the carrier (for example DHL).

Carrier customs handling fees — by country

On top of government duties and taxes, both carriers charge their own handling fees for acting as your customs broker. These fees are not included in MetaMetals' shipping price and will be billed to you directly by the carrier. Fees differ by country and by carrier — and they are not the same. The tables below show the current published disbursement fee (the charge for the carrier advancing your duty/tax) for each destination country, along with the country-specific fee page link.

FedEx — Disbursement fees by country

Primary carrier
Country Disbursement fee (effective July 20, 2026) Additional notes Fee schedule
USA Greater of $17.50 or 2.5% of duty & tax advanced Clearance entry fee stacks on top: $9.75 (≤$200) · $19.50 ($200–$800) · greater of $15 or 2% (informal, $800–$2,500) · greater of $29 or 2% (formal, above $2,500). Most MetaMetals orders exceed $2,500 and require formal entry — Live Entry Processing fee $28 and Entry Copy fee $2.10 also apply. US is the primary MetaMetals destination. FedEx US
Switzerland Greater of CHF 25.00 or 2.5% of duty & tax advanced Inbound Processing Fee: CHF 2.25 per shipment additionally applies. Previous tiered structure replaced April 2026. FedEx CH

Other destinations — select a country to see its FedEx fee schedule:

DHL Express — Duty Tax Processing fees by country

DHL publishes its customs fee schedules per country in its local rate guides (updated annually). The structure is consistent — a Duty Tax Processing fee as a percentage of fiscal charges with a minimum — but the specific amounts differ by destination. Figures below are sourced from official DHL country rate guides (Jan 2026; Japan: 2025 guide).

Country Duty Tax Processing fee (2026) Fee schedule
USA 2% of fiscal charges, min $17.50. Clearance Processing $15.00. Residential delivery surcharge $6.95. Formal entry (above $2,500): Single Clearance $35.00 + Regulatory Charges $1.34 + CBP MPF 0.3464% (min $33.58) additionally apply. DHL US customs
Switzerland With account: CHF 19.00 flat. Without account: 2% of fiscal charges, min CHF 3.00. % applied to duty & tax actually advanced. DHL CH customs

Other destinations — select a country to see its DHL fee schedule:

Need help?

If you have questions at any stage of the customs process, contact MetaMetals — we’re happy to assist.

Disclaimer

The customs information on this page is provided for guidance only. Import regulations, duty rates, and carrier fee structures change frequently and may vary by shipment value, product classification, or country-specific rules in effect at the time of delivery. Carrier fee figures reflect published schedules as of mid-2026 — always verify current fees directly with FedEx or DHL before placing your order. MetaMetals cannot be held liable for customs fees, delays, or regulatory changes at the destination and also not for the exact fee structure of carriers.

Shipping to the USA — customs & import duties

  • Duty rate: Precious metals (HS code 7110) generally attract 0% import duty to the US. Verify at time of order.
  • Jewelry duty: Unlike bars and crystals (0%), precious metal jewelry (HTS 7113.19) attracts 5–7% import duty; silver jewelry (7113.11) 6.3%.
  • Import sales tax: No federal import VAT. State sales tax rules vary and generally apply at point of sale, not import — typically no additional sales tax at the border for individual importers.
  • Carrier: FedEx or DHL. Both handle US Customs and Border Protection (CBP) clearance.
  • Process: Carrier contacts receiver by email with any duties/fees due before final delivery. For high-value shipments, CBP may request additional documentation — MetaMetals provides a certificate of authenticity and commercial invoice with every order.
  • Formal entry: Above $2,500 CBP treats the shipment as a formal entry. If you have not been set up for a formal entry before, the carrier (FedEx or DHL) will contact you for additional data. Both provide a simple online form for this — normally your SSN is enough.

US trade policy changes frequently. We try to keep information up to date.

Customs rates

Category Duty rate Notes
Precious metal jewelry (HTS 7113.19) 5% – 7% Gold, platinum, osmium, iridium, rhodium settings. CBP applies the specific HTS rate at the sub-heading level. Origin: Austria (EU).
Silver jewelry (HTS 7113.11) 6.3% Specific HTS duty rate applied by CBP at sub-heading level.
Osmium, iridium, rhodium bars & crystals (HTS 7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% MFN duty rate under HTS 7110.
Gold (HTS 7108) · Silver (HTS 7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% MFN duty rate under HTS 7108 and 7106 respectively.
Import VAT / Sales Tax None (federal) The US does not apply federal VAT. State sales tax may apply on purchase but is not collected at import.
De minimis threshold Suspended Previously $800. Suspended Aug 2025 — all entries now required regardless of value.
Formal entry threshold Above $2,500 Formal customs entry (Type 01) required. CBP Merchandise Processing Fee 0.3464%, min $33.58, applies.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of $17.50 or 2.5% of duty & tax advancedApplies at all entry tiers. % calculated on duty + tax actually advanced — 0% duty on precious metals means this usually hits the $17.50 minimum.
Clearance entry fee — by order value
≤ $800 — De minimis entry (Type 86)
≤ $200$9.75
$200.01 – $800$19.50
$800.01 – $2,500 — Informal entry (Type 11)
Clearance entry feeGreater of $15 or 2% of duty, tax & MPFNo customs bond required.
CBP Merchandise Processing Fee$2.69 flatCBP government fee, billed separately.
Above $2,500 — Formal entry (Type 01)
Live Entry Processing$28 per shipmentApplies when FedEx manually files the formal entry. Standard on high-value precious metal imports.
Entry Copy fee$2.10 per entry
CBP Merchandise Processing Fee0.3464% of customs valueCBP government fee. Min $33.58 – Max $651.50. Billed separately by CBP, not FedEx.
FedEx US customs clearance (July 2026 rates)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax Processing2% of fiscal charges, min $17.50Applies at all tiers. 0% duty on precious metals means this almost always hits the $17.50 minimum.
Clearance Processing$15.00 per shipmentStandard fee on all entries — applies to both informal and formal.
Residential delivery surcharge$6.95 per shipmentApplies to US residential addresses.
Above $2,500 — Formal entry (Type 01)
Single Clearance$35.00 per shipmentApplies when CBP requires Live Entry for formal entry shipments. Standard for high-value precious metal imports.
Regulatory Charges$1.34 per shipmentCBP express consignment facility fee. Applies to all DHL Express imports cleared through CBP facilities.
CBP Merchandise Processing Fee0.3464% of customs value, min $33.58, max $651.50CBP government fee on formal entries. Billed separately by CBP, not DHL.
$800.01 – $2,500 — Informal entry (Type 11)
CBP Merchandise Processing Fee$2.69 flatCBP government fee on informal entries. Significantly lower than formal entry MPF.
Situational fees
Remote area surcharge$50 minimum or $0.50/lbApplies when the delivery postcode is classified by DHL as remote. Unlikely for most MetaMetals buyers in major cities. Examples of remote US postcodes: most of Alaska outside Anchorage, Fairbanks, and Juneau — particularly communities only accessible by plane or boat such as Kodiak Island, the Aleutian Islands, and rural interior villages.
Bonded Storage$30.00 per shipment + $0.08/kg per dayCharged when a shipment cannot be released by CBP due to incomplete or missing documentation. Begins after 3 working days from freight arrival. Billed to the duty and tax payer (the recipient).
DHL US customs services

Shipping to the United Kingdom — customs & import duties

  • Post-Brexit: UK is no longer in the EU customs union. Full customs process applies on all shipments from Austria.
  • Duty rate: Precious metals (HS 7110) — verify current UK Global Tariff rate. Historically 0% for investment-grade precious metals but confirm at time of order.
  • Jewelry duty: Precious metal jewelry (7113.19) attracts 2.5% import duty, silver jewelry (7113.11) 2% — bars and crystals remain at 0%.
  • £135 threshold: Shipments below £135 are subject to UK VAT at point of sale (collected by seller). Orders above £135 are subject to import VAT (20%) collected at the border by the carrier.
  • Import VAT: 20% on the customs value of the goods. Note: investment gold is VAT-exempt in the UK — precious metals other than gold are generally not exempt.
  • Carrier: DHL or FedEx. Both manage HMRC customs clearance.
  • Process: Carrier contacts receiver before delivery to collect import VAT and any handling fees. Documentation from MetaMetals (commercial invoice, certificate) included in shipment.

Post-Brexit UK import rules and the £135 VAT threshold have changed before and may change again. Verify current HMRC requirements before placing your order.

Customs rates

For orders at or below £135, no import duty applies but 20% VAT must be collected by the seller at checkout and remitted to HMRC. Above £135 (most MetaMetals jewelry orders), standard import duty and import VAT both apply at the border.

Category Duty rate Notes
Precious metal jewelry (7113.19) 2.5% Gold, platinum, and other precious metal jewelry. UK Global Tariff MFN rate.
Silver jewelry (7113.11) 2% Confirmed by the UK Integrated Online Tariff.
Osmium, iridium, rhodium bars & crystals (7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% under the UK Global Tariff. Investment gold is also VAT-exempt — other PGMs are not.
Gold (7108) · Silver (7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% under the UK Global Tariff. Investment gold is VAT-exempt; silver is not.
Import VAT 20% Applies on shipments above £135. Calculated on customs value + duty. Collected at border by carrier on DAP shipments.
De minimis threshold £135 Duty-free below £135, but VAT still applies. Threshold planned to be removed by 2029 (UK Autumn Budget 2025).

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of £12.90 or 2.5% of duty & tax advanced
Inbound Processing Fee£2.05 per shipment — stacks with disbursement
Clearance entry feeIncluded in disbursement
FedEx UK rate guide (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax Processing2.5% of fiscal charges, min £12.00% applied to duty & tax actually advanced.
DHL UK customs services

Shipping to Switzerland — customs & import duties

  • Non-EU customs: Switzerland is not in the EU customs union despite geographic proximity. Full Swiss customs process applies.
  • Duty rate: Precious metals may benefit from the Switzerland–EU bilateral trade agreement. Verify applicable rate for HS 7110 at time of order.
  • Jewelry duty: Precious metal jewelry (7113.19) is 0%; silver jewelry (7113.11) ranges 0–2.5% depending on sub-heading. Swiss VAT of 8.1% applies either way.
  • Swiss VAT (MWST): 8.1% on goods imported above CHF 65 threshold per consignment. Orders above this value will be assessed for Swiss VAT at the border.
  • Carrier: FedEx or DHL. Swiss customs handled by BAZG (Bundesamt für Zoll und Grenzsicherheit).
  • Process: Carrier contacts receiver regarding VAT and any handling fees. For high-value shipments, BAZG may require additional declaration. MetaMetals documentation included.

Customs rates

Switzerland is not in the EU and maintains its own customs tariff, however most precious metal products don't have a customs fee on it.
In most cases only import VAT is applied.

Category Duty rate Notes
Precious metal jewelry (7113.19) 0% Switzerland applies 0% import duty on articles of precious metal under 7113.19 (gold, platinum-group metals). Verify by exact sub-heading.
Silver jewelry (7113.11) 0% – 2.5% Rate varies by specific sub-heading. Weight-based elements may apply. Verify current Swiss tariff at Tares.ch.
Osmium, iridium, rhodium bars & crystals (7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% under the Swiss tariff schedule.
Gold (7108) · Silver (7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% under the Swiss tariff schedule.
Import VAT (MWST) 8.1% Standard Swiss VAT rate as of 2024. Applies to all imports above the CHF 5 de minimis threshold.
De minimis threshold CHF 5 (duty) · CHF 65 (VAT) Duty applies above CHF 5. VAT applies on shipments where the tax owed exceeds CHF 5, effectively on goods above CHF 65 in value.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of CHF 25.00 or 2.5% of duty & tax advanced
Inbound Processing FeeCHF 2.25 per shipment — stacks with disbursement
Clearance feeIncluded in disbursement
FedEx Switzerland surcharge updates (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax ProcessingWith account: CHF 19.00 flat. Without account: 2% of charges, min CHF 3.00.
% applied to duty & tax actually advanced.
DHL Switzerland customs services

Shipping to Canada — customs & import duties

  • Duty rate: 0% under CETA (Canada–EU Comprehensive Economic and Trade Agreement). Precious metals (HS 7110) are 0% MFN in any case; EU origin is confirmed duty-free (CEUT: Free).
  • Jewelry duty: 0% under CETA — the MFN rates of 6.5% (precious metal jewelry, 7113.19) and 8.5% (silver jewelry, 7113.11) do not apply to EU-origin goods. A statement of origin on the commercial invoice is required to claim the preferential rate.
  • Import taxes: GST (5%) applies on most imported goods. HST may apply depending on destination province.
  • De minimis: CAD $20 — well below MetaMetals order values, so full duty/tax assessment applies.
  • Carrier: FedEx or DHL. Both handle CBSA clearance.
  • Process: Carrier contacts receiver to collect GST/HST and any handling fees before delivery.

Customs rates

Austria is an EU member state, so MetaMetals exports to Canada qualify for preferential treatment under CETA (Canada–EU Comprehensive Economic and Trade Agreement, provisionally in force since September 2017). Under CETA, all precious metals and jewelry from the EU enter Canada at 0% duty (CEUT: Free). A statement of origin on the commercial invoice is required to claim the preferential rate.

Category Duty rate Notes
Precious metal jewelry (7113.19) 0% (CETA) 0% for EU origin under CETA (CEUT: Free). Statement of origin required on commercial invoice.
Silver jewelry (7113.11) 0% (CETA) 0% for EU origin under CETA (CEUT: Free).
Osmium, iridium, rhodium bars & crystals (7110) 0% (CETA) 0% under CETA as well (CEUT: Free).
Gold (7108) · Silver (7106) 0% (CETA) 0% under CETA (CEUT: Free).
GST / HST / PST 5% – 15% All provinces pay 5% federal GST. Most add provincial tax on top — either combined as HST or separately as PST/QST. Total by province: Alberta 5% (GST only) · BC 12% · Ontario 13% · Quebec ~15% · Nova Scotia, New Brunswick, Newfoundland, PEI 15%. Collected by carrier at delivery.
De minimis threshold CAD $20 One of the lowest among major markets. All MetaMetals products will exceed this. Above CAD $20: duties + GST apply.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of CAD 12.00 or 3.1% of duty & tax advanced
Clearance entry feeIncluded in disbursement
FedEx Canada duties & taxes (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax Processing2.75% of fiscal charges, min CAD 18.00% applied to duty & tax actually advanced.
DHL Canada customs services

Shipping to Japan — customs & import duties

  • Duty rate: Japan–EU Economic Partnership Agreement (EPA) may provide reduced or 0% tariff on precious metals. Verify HS 7110 rate under EPA at time of order.
  • Jewelry duty: Precious metal jewelry (7113.19) is 0%; silver jewelry (7113.11) ranges 0–5.4%. 10% consumption tax applies on top.
  • Consumption tax: 10% Japanese consumption tax typically applies on imports above ¥10,000 customs value.
  • Carrier: FedEx or DHL. Japan Customs (税関) clearance handled by carrier.
  • Process: Carrier manages customs declaration. Receiver contacted regarding any taxes and carrier fees. Detailed commercial invoice from MetaMetals required and included.

Customs rates

Japan is one of the most favorable import markets for precious metal jewelry — 0% import duty on gold, platinum, and platinum-group metal jewelry. Japan's government announced a review of the de minimis threshold in January 2026 due to a surge in low-value imports. Monitor for changes.

Category Duty rate Notes
Precious metal jewelry (7113.19) 0% Gold, platinum, and platinum-group metal jewelry including osmium, iridium, rhodium. 0% import duty under the Japanese tariff schedule.
Silver jewelry (7113.11) 0% – 5.4% Silver jewelry may attract duty depending on sub-heading. Verify current rate.
Osmium, iridium, rhodium bars & crystals (7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% under the Japanese tariff. Japan–EU EPA may provide additional preferential treatment.
Gold (7108) · Silver (7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% under the Japanese tariff schedule.
Consumption Tax 10% Japan's national consumption tax applies to all imports above the JPY 10,000 de minimis threshold. Collected at clearance.
De minimis threshold JPY 10,000 (~$66) Below this threshold: both duty and consumption tax are waived. All MetaMetals products will exceed this. Threshold revision under review Jan 2026.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of ¥1,920 or 2.5% of duty & tax advancedRaised from ¥1,600 in July 2026.
Duty Paper Invoice Fee¥200 per invoice — avoidable by opting into e-invoicing
FedEx Japan surcharges (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount (incl. tax)
Duty Tax Processing2% of fiscal charges, min ¥1,980% applied to duty & tax actually advanced. Minimum includes tax.
DHL Japan customs services

Shipping to Australia — customs & import duties

  • Duty rate: Australia–EU trade agreement. Duty rate for precious metals (HS 7110) is 0%.
  • Jewelry duty: Precious metal jewelry (7113.19) is 0%; silver jewelry (7113.11) ranges 0–5%. 10% GST applies regardless of value.
  • GST: 10% Australian GST applies on imports with a customs value above AUD $1,000. Precious metals may have specific classification rules — verify with ABF.
  • Carrier: FedEx or DHL. ABF clearance managed by carrier.
  • Process: Carrier contacts receiver to arrange GST and handling fee payment. MetaMetals documentation (COA, invoice) included in every shipment.

Customs rates

Australia applies 0% import duty on most precious metal jewelry categories. However, a 10% GST applies to all imported goods regardless of value since 2018 — the AUD $1,000 threshold applies only to the duty exemption, not to GST.

Category Duty rate Notes
Precious metal jewelry (7113.19) 0% Gold, platinum, and platinum-group metal jewelry. 0% import duty under Australia's working tariff.
Silver jewelry (7113.11) 0% – 5% Verify exact rate by sub-heading in Australia's working tariff.
Osmium, iridium, rhodium bars & crystals (7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% under Australia's working tariff. Australia–EU trade agreement may provide additional preferential treatment — verify with ABF.
Gold (7108) · Silver (7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% under Australia's working tariff.
GST 10% Applies on all imports regardless of value (since July 2018 reform). Calculated on customs value including freight. Collected at clearance by carrier.
De minimis threshold AUD $1,000 (duty only) Customs duty waived below AUD $1,000. GST applies to all shipments regardless. Most MetaMetals orders will exceed AUD $1,000.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of AUD 24.00 or 2.9% of duty & tax advancedRaised from AUD 20.00 in July 2026.
Clearance entry feeIncluded in disbursement
FedEx Australia (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax Processing3% of fiscal charges, min AUD 23.00% applied to duty & tax actually advanced.
DHL Australia customs services

Shipping to Singapore — customs & import duties

  • Duty rate: Singapore has one of the world's most open import regimes. Most goods including precious metals attract 0% import duty.
  • Jewelry duty: 0% across all jewelry sub-headings (7113). 9% GST applies above SGD 400.
  • GST: 9% Singapore GST applies on imports with customs value above SGD $400. Investment-grade precious metals may be GST-exempt under MAS (Monetary Authority of Singapore) rules — verify specific product eligibility.
  • MAS regulations: Singapore has specific rules for investment precious metals. Osmium's classification under MAS rules should be confirmed at time of order.
  • Carrier: FedEx or DHL. Singapore Customs clearance handled by carrier.
  • Process: Generally smooth customs process. Carrier contacts receiver regarding any applicable GST and fees.

Customs rates

Singapore is essentially a duty-free market for jewelry — 0% import duty across all jewelry categories. Investment precious metals meeting specific purity criteria are also GST-exempt. The primary cost is GST on shipments above SGD $400.

Category Duty rate Notes
Precious metal jewelry (7113.19) 0% Singapore applies 0% customs duty on all jewelry under HS 7113. One of the most favorable import markets globally.
Silver jewelry (7113.11) 0% 0% across all jewelry sub-headings.
Osmium, iridium, rhodium bars & crystals (7110) 0% Platinum-group metals in unwrought or semi-manufactured form. 0% import duty. Investment-grade precious metals meeting IRAS criteria are also GST-exempt — verify specific product eligibility.
Gold (7108) · Silver (7106) 0% Gold and silver in unwrought or semi-manufactured form. 0% import duty. Investment gold and silver meeting IRAS criteria may be GST-exempt.
GST 9% Applies on shipments above SGD $400 de minimis threshold. Calculated on CIF value. Collected at clearance.
De minimis threshold SGD $400 (~$295 USD) GST waived on postal and air imports below SGD $400. Most MetaMetals jewelry will exceed this threshold.

Carrier customs handling fees

FedEx Bars
Fee breakdown
Fee typeAmount
Disbursement feeGreater of USD 17.50 or 2.5% of duty & tax advancedSingapore follows standard FedEx international USD rate. Verify locally.
Clearance entry feeIncluded in disbursement
FedEx Singapore customs (July 2026)
DHL Express Crystals & Jewelry
Fee breakdown
Fee typeAmount
Duty Tax Processing5% of fiscal charges, min SGD 20.00% applied to duty & tax actually advanced.
DHL Singapore customs services

Disclaimer

  • Duty rates shown are government-published MFN (Most Favoured Nation) rates sourced from official customs authorities and published 2026 tariff schedules.
  • HS 7113 covers articles of jewellery and parts thereof of precious metal or metal clad with precious metal. HS 7110 covers platinum-group metals in unwrought, semi-manufactured, or powder form. HS 7108 covers gold and HS 7106 covers silver in unwrought or semi-manufactured form.
  • Exact rates depend on the precise 8–10 digit sub-heading, country of origin, declared customs value, and applicable trade agreements.
  • MetaMetals ships DAP — duties and import taxes are always the recipient's responsibility and are not included in the shipping price quoted at checkout.
  • These figures are for orientation only. Always verify current rates with the destination country's customs authority or a licensed customs broker before ordering.
  • We cannot guarantee the correctness or completeness of the carrier handling fees or the customs fees shown on this page — all rates and fees may change at any time.

Problems with your order

  • Contact MetaMetals immediately if your order arrives damaged or does not arrive within the expected timeframe
  • All orders are insured. Also keep original packaging and document any damage with photos.
  • For returns and cancellations, please see our right of withdrawal policy

For support, please contact us directly. We’re here to help resolve any issues quickly and efficiently.